What is Service Chat and how should I use it?

This communication and collaboration tool is found directly within each individual Service Request. (In-Business Context communications)

It can useful to:

• Better illustrate existing issue with additional photos
• Add written details of the existing issue
• Suggest whether or not additional costs will be required
• Document key discussion points
• Show work-in-progress photos
• Make course corrections in the request
• Take photos of the completed work
• Make lunch plans…

or anything else that you may need to discuss with respect to this request